FixZa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform in Australia and New Zealand.

We collect personal and business information to provide and improve our services. This includes:

1.1 Information You Provide to Us

• When you create an account: Name, email address, phone number, and password.
• For businesses: Business name, ABN/NZBN, service details, payment information.
• When posting or responding to a job: Service details, images, location, and communication records.
• When contacting customer support: Any personal data shared in your request.

1.2 Information We Collect Automatically

• Usage data: IP address, browser type, device information, and access times.
• Cookies and tracking technologies: To enhance user experience and analytics.

1.3 Third-Party Information

• Payment providers: We may collect transaction details but do not store full payment information.
• Review and rating data from users about businesses and services provided.

We do not sell your personal information. However, we may share data with:

• Businesses: When customers request services, we share relevant contact details.
• Service providers: Third parties assisting with payment processing, cloud storage, and analytics.
• Legal authorities: When required by law or to protect FixZa’s rights.
• Business transactions: If FixZa is involved in a merger or acquisition, data may be transferred.

We implement reasonable security measures to protect your data. However, no system is 100% secure. Users are responsible for safeguarding their login credentials.

• We retain data as long as necessary for our services and legal compliance.
• You may request deletion of your data, but certain legal obligations may prevent immediate removal.

Users in Australia and New Zealand have the right to:

• Access and update their personal information.
• Request deletion of their account.
• Opt-out of marketing communications.
• Request a copy of the personal data we hold about them.

To exercise these rights, contact us at fixza@contact.com.

We use cookies and similar technologies for:

• Authentication and session management.
• Analytics and site performance improvements.
• Personalizing user experience.

Users can modify cookie settings in their browser.

Our platform may contain links to third-party websites. FixZa is not responsible for their privacy practices, and we encourage users to review their policies before providing personal information.

FixZa is not intended for users under 18 years old. We do not knowingly collect data from minors.

FixZa may update this policy from time to time. Users will be notified of significant changes. Continued use of the platform constitutes acceptance of the updated policy.

For questions regarding this Privacy Policy, please contact us at (Australia) support@fixza.com.au, (New Zealand) support@fixza.co.nz.

By using FixZa, you agree to the terms outlined in this Privacy Policy.