Terms & Conditions

1. About FixZa

FixZa is an online platform that connects customers with service providers ("Businesses") for home maintenance, repairs, and related services. FixZa does not provide these services directly and acts only as an intermediary.

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2. Customer Accounts & Eligibility

• Customers must be at least 18 years old to register and use the Platform.
• You agree to provide accurate information when creating your account.
• You are responsible for maintaining the confidentiality of your login credentials.

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3. FixZa’s Role & Responsibilities

• FixZa provides a platform for connecting customers and businesses but does not guarantee the quality of services provided.
• FixZa is not responsible for disputes between customers and businesses.
• FixZa does not hold any responsibility for payments made outside the Platform.
• FixZa is not liable for any insurance coverage of service providers; it is the sole responsibility of providers to obtain and maintain their own insurance.

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4. Customer Responsibilities

• Customers must provide accurate information when booking services.
• Customers are responsible for payments agreed upon with businesses.
• FixZa is not liable for damages, losses, or disputes arising from services provided.

These Terms are governed by the laws of Australia and New Zealand. Any disputes must be resolved in accordance with the applicable laws of the country in which the service was provided or accessed. Any disputes must be resolved in accordance with Australian legal jurisdiction.